Shipping policy

Shipping & Refunds ⚓🛟

Ahoy matey! At Nauti Décor, we believe every order deserves smooth seas from checkout to delivery — and policies as clear as the water in the Caribbean. 😊🌊

📦 Smooth Sailing Shipping

We partner with trusted U.S. production crews to get your order sailing swiftly to its intended port of call. Toss all your questions to support@nautidecor.com

Shipping Rates

🌊 $6.95 Flat Rate Standard shipping for all orders

🌊 $9.95 Flat Rate Expedited shipping for all orders

Predictable pricing — no hidden reefs.

Production & Delivery Time

Everything is made to order just for you:

🔩 Metal Signs 

Production: 3–5 business days
(up to 9–12 business days during holiday rush)

Delivery after shipping: 2–7 business days

✨ Personalized Plaques & Blankets 

Production: 3–5 business days

Delivery: 2–7 business days

📬 You’ll receive a tracking number once your order casts off.

Holiday Shipping 🎄🌊

Busy seasons = busy waterways.
If you need it docked by a specific date, order early to avoid drift.

Shipping Area

United States only — including Alaska & Hawaii. ✅

🛟 Returns & Refunds (Final Sale on Personalized Items)

Every personalized piece is created just for you, which means personalized and custom-made orders are final sale.

Please double-check spelling, dates, addresses, and personalization details before submitting your order. We want calm waters, not rogue waves. 😅

When We Can Throw You a Lifeline 🚢

We will replace or refund when:

There’s a manufacturer's production error

Your item was damaged during shipping

Claim Requirements

Reach out within 14 days of delivery with:

Order number

Brief description of the issue

Clear photos of the item and packaging

We’ll review and chart the best course with as little hove-to time as possible.

When We Can’t Turn the Ship Around ❌⚓

Buyer-submitted spelling or personalization errors

Change of heart after production begins

Natural variations in artisanal materials or printing

We’re Here for You 🐚

Have questions or concerns, contact us @ support@nautidecor.com
Our friendly crew is always ready to help you stay on course. support@nautidecor.com